FOCUS Technologies LLC ("FOCUS Technologies," "we," "our," or "us") operates focustechpro.com. This Privacy Policy describes how we collect, use, and protect information when you use our website and services.
1. Information We Collect
Information you provide directly
We collect the information you submit through our contact form: your name, email address, and — if you choose to provide them — company name, phone number, the service you're interested in, and the content of your message.
Information collected automatically
When you visit our website, we automatically collect certain technical information including your IP address, browser type, pages visited, and time of visit. This information is collected via Cloudflare's infrastructure and is used for security, performance, and analytics purposes.
2. How We Use Information
We use the information we collect to:
Respond to contact form submissions and enquiries; provide and improve our managed IT services; communicate with you about your services; comply with legal obligations; and protect the security and integrity of our systems.
We do not sell your personal information to third parties. We do not use your information for targeted advertising.
3. Information Sharing
We share your information only in the following circumstances:
Service providers. We use Cloudflare to host our website, protect it from security threats, and deliver contact form notifications. Cloudflare processes data in accordance with their privacy policy. We do not share your data with other third parties except as required to deliver our services.
Legal requirements. We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights or the safety of others.
Business transfers. If FOCUS Technologies LLC is acquired or merges with another company, your information may be transferred as part of that transaction. We will notify you before your information is subject to a different privacy policy.
4. Data Retention
We retain contact form submissions for 2 years. Correspondence relating to an active business relationship is retained for the duration of that relationship and for 3 years afterwards, unless a longer period is required by law.
You may request deletion of your data at any time by contacting us at privacy@focustechpro.com. We will fulfill deletion requests within 30 days, subject to any legal retention requirements.
5. Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or disclosure. Our website is served over HTTPS, and access to production systems is restricted and monitored. We do not store account credentials for this website.
No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Your Rights
You have the right to access the personal information we hold about you, correct inaccurate data, request deletion of your data, and opt out of marketing communications at any time. To exercise any of these rights, contact us at privacy@focustechpro.com.
If you are a resident of New Jersey, you may have additional rights under New Jersey consumer protection laws. If you are a resident of the European Economic Area, you may have rights under GDPR. Please contact us to discuss your specific situation.
7. Cookies
Our website does not use cookies for tracking or advertising. Your light/dark theme choice is stored locally in your browser and is never sent to us.
Cloudflare may set cookies for security and performance purposes (e.g., bot protection via Cloudflare Turnstile). These are strictly necessary for the secure operation of the site.
8. Third-Party Services
Our website uses the following third-party services, each with their own privacy policies:
Cloudflare — hosting, DDoS protection, Turnstile bot protection, and DNS. See cloudflare.com/privacypolicy.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
FOCUS Technologies LLC
South Jersey, NJ
privacy@focustechpro.com
focustechpro.com/contact